Privacy Policy
Privacy Policy
At Sylex Stories, protecting your privacy is just as important as protecting your story. Whether you’re hiring us for ghostwriting, editing, publishing, audiobook production, or book marketing, we are committed to handling your personal information and creative work responsibly.
By using our website or purchasing our services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you contact us or begin a project, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing information
- Project details
- Manuscripts, notes, outlines, and supporting documents
- Images or branding assets you choose to share
When you visit our website, we may also collect technical information including your IP address, browser type, device information, pages visited, and website usage through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Deliver writing, editing, design, publishing, marketing, and audiobook services
- Process payments
- Communicate project updates
- Improve our website and customer experience
- Meet legal and accounting obligations
We only collect information that is necessary to provide our services.
Your Manuscript Remains Yours
Your manuscript, ideas, notes, and supporting materials remain your intellectual property unless a separate written agreement states otherwise.
We do not sell, publish, or share your manuscript with third parties without your permission except where necessary to complete services you have requested, such as publishing, printing, distribution, audiobook production, or marketing.
Third-Party Service Providers
To complete your project, we may work with trusted third-party platforms and service providers, including book distributors, audiobook platforms, payment processors, and marketing tools.
Information shared with these providers is limited to what is necessary to perform the requested service.
Cookies
Our website may use cookies to improve website functionality, remember your preferences, analyze visitor behavior, and enhance your browsing experience.
You can disable cookies through your browser settings if you choose.
Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal information and project files.
Although no online system can guarantee complete security, we continually work to maintain secure business practices.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete information where legally permitted
- Stop receiving marketing communications
Requests can be submitted through our Contact page.
Changes to This Policy
We may update this Privacy Policy as our services or legal requirements change. Any updates will appear on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact the Sylex Stories team through our website.
We appreciate the trust you place in us and are committed to protecting both your privacy and your work.